From first contact to billing.
Most tools cover one stretch and hand the rest off to Excel, Outlook and the filing cabinet. Aldor accompanies the client across their entire lifecycle — with no break between systems.
A guided intake workflow instead of paperwork. Capture Stammdaten, Pflegegrad, Pflegekasse and family once — done.
- Stammdaten, Pflegegrad, Pflegekasse with IK-Nummer and main contact in a guided form
- Assign team members automatically
- Sign Abtretung and consents digitally — on a tablet or in the Kundenportal
Intake · Forms
Abtretungserklärung § 45b
signed on tablet · 14:02
Data-processing consent
awaiting signature
What is otherwise spread across several systems sits here in one.
- Overview · Stammdaten · Contacts · Vollmachten · Einwilligungen
- Abtretungen · Pflegeplan · Communication · Activity
Erika Müller · client record
Client · since 2023 · PG 3
Pflegegrad
3 · severe impairment
Pflegekasse
AOK Bayern · IK 108310400
Primary contact
Lisa Müller · daughter
Restbudget § 45b
131.00 € · May 2026
- Restbudget § 45a / § 45b / annual amount with monthly cap, always current
- Consents with an expiry warning — "renewal due" instead of a nasty surprise
- Change history automatically: who changed what, and when
Budget and consents
62 % used
Consent expires in 14 days
Data processing · Aldor reminds you automatically
Communication on the client collects in one central inbox — instead of scattered across private phones and separate mailboxes.
- Messages on the client in one place — part of the Akte, not on private devices
- Private numbers stay private · history stays when a caregiver leaves
- In the Kundenportal, family see only what they wrote themselves
Erika Müller · communication
Approval for Entlastungsbetrag § 45b has arrived.
Can Friday's appointment move to 11:00?
Callback about the medication plan — note added.
Services and Restbudget flow straight into the Leistungsnachweis — fully prepared for billing, with no re-entry.
- Restbudget and services flow straight into the Leistungsnachweis
- Akte complete · ready for the Pflegekasse
Abrechnung · May 2026
Continue to Abrechnung
Budget and services already captured
What we often get asked