Aldor Starter
€ 1.20 per active client
€23
per month · billed annually
Custom pricing
on request
- Scheduling
- Helfer-App
- Billing & payroll
- Unlimited helpers
- Lotte — AI assistant
- Hosted Hetzner Nuremberg · ISO 27001
- GDPR · DPA
Pricing
Billing
With annual billing we give you 2 months free.
You pay per active client. Active means at least one visit took place this month. Inactive clients are not billed.
€ 1.20 per active client
€23
per month · billed annually
Custom pricing
on request
€ 2.00 per active client
€39
per month · billed annually
Custom pricing
on request
€ 2.60 per active client
€55
per month · billed annually
Custom pricing
on request
Capability
First 30 active clients free
Aldor Starter
€ 1.20 per active client
€23
per month · billed annually
Custom pricing
on request
Aldor Pro
€ 2.00 per active client
€39
per month · billed annually
Custom pricing
on request
Aldor Max
€ 2.60 per active client
€55
per month · billed annually
Custom pricing
on request
Scheduling
Dispatch tours, see conflicts, assign with one click.
Helfer-App
iOS and Android, signed Leistungsnachweis on the phone.
Billing & payroll
§ 45b to the Pflegekasse, co-payments, payroll prep.
Unlimited helpers
Festanstellung, Minijob, Werkstudent — no per-seat surcharge.
Lotte — AI assistant
Drafts tours, writes dunning letters, flags conflicts.
Customer portal in your brand
Live tour, budget, reschedule requests for relatives.
Team chat
Sick days, swaps, quick questions straight from the visit.
DATEV export · LODAS
Payroll and accounting straight to your tax advisor.
REST API · OpenAPI 3.0
Your own tokens, webhooks, full schema docs.
Dedicated point of contact
One named person for setup, training, and ongoing optimization — not an anonymous ticket queue.
Reviews & referrals
Automatically ask relatives for feedback after a visit — happy voices become a Google review, critical ones stay internal. Rolling out for Max customers.
Hosted Hetzner Nuremberg · ISO 27001
Data stays in Germany, ISO-27001-certified data centres.
GDPR · DPA
PII and health data encrypted column-by-column; DPA included.
plus 19 % VAT · Aldor raises prices at most once per year, never without 90 days' notice, never for existing contracts within their minimum term.
Before you ask
Nothing hidden, nothing dressed up. If a question is missing here, write to us — we'll add it.
You choose monthly or annual. With monthly billing you can cancel at the end of the month. With annual billing you can cancel at the end of the term. There is no two-year minimum, no automatic renewal into a second year, no hidden clauses.
You get a full data export as CSV plus a PDF archive of signed documents. We delete your data 30 days after contract end unless you say otherwise. Until then you can return without data loss.
Any time. Clients, helpers, tours, Leistungsnachweise, invoices — as CSV, as PDF, as JSON via the API. Your data belongs to you, not us.
All prices on this page are net, plus 19 % statutory VAT. Billing is based on active clients, not on the number of helpers. Example: Starter with 80 active clients (annual) = €83.00 net / month = €98.77 gross / month.
§ 8 (8) SGB XI funds digital applications for recognised care providers up to 40 % of cost, max €12,000 one-time. § 45a SGB XI providers are eligible. We hand you the application paperwork pre-filled — you submit it to your Pflegekasse. The programme runs through 31 December 2030.
Any client with at least one completed visit in the billing month. Planned-but-not-completed and cancelled visits don't count. Clients without a visit that month cost nothing — you never have to delete or pause anyone. Helpers, dispatchers, and office staff are unlimited and free on every tier.
If you're recognised under state law (AnFöVO NRW, UstA-VO Bayern, or comparable) as a § 45a SGB XI provider and you primarily deliver Hauswirtschaft, Begleitung, or Betreuung — yes, Aldor is built for you. If you primarily deliver Behandlungspflege or Grundpflege under SGB V/XI you'll need specialist nursing-service software; get in touch and we'll point you to good options.
You upload your client and helper lists as Excel or CSV. We take what you have — even if it's twenty columns and three merged cells. If your onboarding takes 60 minutes or more, we do the migration for you. Free for the first six months.
Hetzner Online GmbH, data centres in Nuremberg and Falkenstein. Both ISO-27001 certified. Data-processing agreement ready to sign, EU subprocessors named. Backups never leave Germany.
Starter: email support, next-business-day reply. Pro and Max: dedicated customer success manager, available by phone 8am–6pm Mon–Fri, guaranteed 4-hour response. Across all tiers: no field-service-bot tickets, no hold music, no "Please reference ticket no." politeness.
Get started
A demo takes at most thirty minutes. We'll show you the most important features and how you can integrate it quickly.