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Pricing

Many features at fair prices.

30

Billing

With annual billing we give you 2 months free.

You pay per active client. Active means at least one visit took place this month. Inactive clients are not billed.

Aldor Starter

1.20 per active client

23

per month · billed annually

  • Scheduling
  • Helfer-App
  • Billing & payroll
  • Unlimited helpers
  • Lotte — AI assistant
  • Hosted Hetzner Nuremberg · ISO 27001
  • GDPR · DPA
most popular

Aldor Pro

2.00 per active client

39

per month · billed annually

  • Everything in Starter
  • Additional in Pro
  • Customer portal in your brand
  • Team chat
  • DATEV export · LODAS
  • REST API · OpenAPI 3.0

Aldor Max

2.60 per active client

55

per month · billed annually

  • Everything in Pro
  • Additional in Max
  • Dedicated point of contact
  • Reviews & referrals

plus 19 % VAT · Aldor raises prices at most once per year, never without 90 days' notice, never for existing contracts within their minimum term.

Before you ask

What owners ask most.

Nothing hidden, nothing dressed up. If a question is missing here, write to us — we'll add it.

How long is the contract term?

You choose monthly or annual. With monthly billing you can cancel at the end of the month. With annual billing you can cancel at the end of the term. There is no two-year minimum, no automatic renewal into a second year, no hidden clauses.

What happens to my data if I cancel?

You get a full data export as CSV plus a PDF archive of signed documents. We delete your data 30 days after contract end unless you say otherwise. Until then you can return without data loss.

Can I export data without cancelling?

Any time. Clients, helpers, tours, Leistungsnachweise, invoices — as CSV, as PDF, as JSON via the API. Your data belongs to you, not us.

Are prices net or gross?

All prices on this page are net, plus 19 % statutory VAT. Billing is based on active clients, not on the number of helpers. Example: Starter with 80 active clients (annual) = €83.00 net / month = €98.77 gross / month.

How does the 40 % Pflegekasse subsidy work?

§ 8 (8) SGB XI funds digital applications for recognised care providers up to 40 % of cost, max €12,000 one-time. § 45a SGB XI providers are eligible. We hand you the application paperwork pre-filled — you submit it to your Pflegekasse. The programme runs through 31 December 2030.

What counts as an "active client" in billing?

Any client with at least one completed visit in the billing month. Planned-but-not-completed and cancelled visits don't count. Clients without a visit that month cost nothing — you never have to delete or pause anyone. Helpers, dispatchers, and office staff are unlimited and free on every tier.

Am I actually an Alltagshilfe?

If you're recognised under state law (AnFöVO NRW, UstA-VO Bayern, or comparable) as a § 45a SGB XI provider and you primarily deliver Hauswirtschaft, Begleitung, or Betreuung — yes, Aldor is built for you. If you primarily deliver Behandlungspflege or Grundpflege under SGB V/XI you'll need specialist nursing-service software; get in touch and we'll point you to good options.

How do I switch from Excel to Aldor?

You upload your client and helper lists as Excel or CSV. We take what you have — even if it's twenty columns and three merged cells. If your onboarding takes 60 minutes or more, we do the migration for you. Free for the first six months.

Where is my data hosted?

Hetzner Online GmbH, data centres in Nuremberg and Falkenstein. Both ISO-27001 certified. Data-processing agreement ready to sign, EU subprocessors named. Backups never leave Germany.

What does support look like?

Starter: email support, next-business-day reply. Pro and Max: dedicated customer success manager, available by phone 8am–6pm Mon–Fri, guaranteed 4-hour response. Across all tiers: no field-service-bot tickets, no hold music, no "Please reference ticket no." politeness.

Get started

Let's talk briefly.

A demo takes at most thirty minutes. We'll show you the most important features and how you can integrate it quickly.