Skip to content

The Helfer app

One app with every function

The app your team works in — on a phone or tablet. Tourenplan, Leistungsnachweis, Klienten-Akte, navigation and chat with the office, all in one surface.

09:42 100%
6 VISITEN · FERTIG 17:00
Donnerstag, 30. April
Heute
10:15 – 11:30
Herr Schulz PG 2 Lindenstraße 12
11:45 – 13:00
Familie W. PG 4 Rosenweg 4
13:30 – 14:30
Frau K. PG 3 Am Park 7

Features

01 Tour plan

The day at a glance

Today, tomorrow, the whole week. The next visit is large and highlighted — with ETA and "Navigate now". Corrections from the office appear immediately.

09:42 100%
6 VISITEN · FERTIG 17:00
Donnerstag, 30. April
Heute
10:15 – 11:30
Herr Schulz PG 2 Lindenstraße 12
11:45 – 13:00
Familie W. PG 4 Rosenweg 4
13:30 – 14:30
Frau K. PG 3 Am Park 7
02 Leistungsnachweis

Capture signatures easily.

Tick off the services, the client signs on the phone, done. The signature is filed GoBD-compliant.

09:42 100%
VISIT · 30.04.2026

Herr Schulz PG 2

€ 86,40 · 45b-Budget

Lindenstraße 12

10:15 – 11:30 · TÜR 4271

Maps

Leistungen

Begleitung Arzttermin
Hauswirtschaft
Einkauf
Unterschrift einholen
03 Client record

Everything in one overview

Pflegegrad, Pflegekasse, door code, family contacts, notes about the client — all in one record. Helpers don't call back to the office to ask where the key is.

09:42 100%
KLIENT

Frau Becker

seit 3 Jahren · PG 3 · AOK Bayern

Kommende Termine

Do · 10:15 Begleitung Arzt
Fr · 09:00 Hauswirtschaft
Mo · 11:00 Betreuung

Kontakt

Tochter M. Becker · 0179 4…

Hinweise

„Bitte nicht vor 09:00 läuten — Mutter schläft schlecht.”
04 Navigation

Tap the address — navigation runs.

Tap the address, Apple Maps or Google Maps opens with the route. Notes about the client can be saved to the record.

09:42 100%

Open in which app?

Lindenstraße 12 · 10627 Berlin

Apple Maps
Google Maps
Waze
Komoot
05 Chat

With built-in chat.

Sick day, shift swap, a quick question about a visit — helpers reach the dispatch desk directly from the app, no private WhatsApp groups.

09:42 100%
CHAT · ZENTRALE

Zentrale

Online

Bin 10 Min später bei Herrn Schulz.
Alles gut — habe die Familie informiert.
Tausch heute Nachmittag möglich?
Ja, Frau K. übernimmt den 14:00-Einsatz.
Nachricht …
06 Offline

No internet? No problem. Works anyway.

No signal? The app keeps going. Services, signatures and timestamps are stored locally and ship the moment the connection comes back.

09:42 100%
6 VISITEN · FERTIG 17:00
Offline · Daten gehen los, sobald wieder Netz da ist.
10:15 – 11:30
Herr Schulz PG 2 Lindenstraße 12
11:45 – 13:00
Familie W. PG 4 Rosenweg 4
3 ABSCHLÜSSE IN WARTESCHLANGE ↑ 3

What Helfer want to know

Frequently asked questions.

Does the app work without network?
Yes. The schedule, Leistungsnachweise and notes save locally and sync when the phone gets a signal back. In a basement, in a lift, in a rural blackspot — the app stays usable.
Does the Helfer have to give the client their private number?
No. Calls to clients go through your organisation's hotline number — the Helfer dials from the record, the private number is never shared. Inbound family calls also land at your hotline, not the Helfer.
How is the app installed?
A link by SMS, magic-link login, done — no App Store account required. We ship as a Progressive Web App that behaves like a native one and lives on the home screen.

Get started

Let's talk briefly.

A demo takes at most thirty minutes. We'll show you the most important features and how you can integrate it quickly.